FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
⏰ How long until I get my order?
We process all orders within 1–2 business days. Depending on where you are, it usually takes about 5–7 days for your goodies to arrive at your doorstep!
🌍 Do you ship to my country?
Use this text to answer questions in as much detail as possible for your customers.
🔄 What if my order is damaged or incorrect?
We replace it for free. Just share an unboxing video or clear photos. You can check out our Return and Exchange policy here for all the details.
Orders
Below are some of are common questions about orders
1. Can I edit or cancel my order?
Yes—changes can be made within 2 hours of placing the order. Contact us on our official WhatsApp number 8580402648
2. What if I entered the wrong size or address?
Share the correct details immediately on our official WhatsApp number 8580402648
or just email us at hi@modaveda.com, and we’ll fix it!
Once dispatched, changes aren't possible.
3. Will I get order tracking?
Yes! Tracking details are shared by WhatsApp/email once shipped.
Products
Below are some common questions about our products
1. What material are the T-shirts made of?
Premium 100% bio-washed cotton, soft and breathable. Proudly Made in India.
2. Will the print fade after washing?
No. Our high-quality printing stays vibrant with proper care.
3. Are the designs customizable?
Yes! You can add your pet, name, and select characters (dog & cat variants available).
4. How accurate is the sizing?
Sizes follow standard Indian fit. Please refer to the size chart before ordering.